CertsArea is committed to the success of its customers. This is why our materials are made with the utmost care and professionalism. We harness the experience and knowledge of a team of industry professionals from leading organizations around the world. These materials are designed to help you excel in the field of your choice while keeping the time spent on preparation to a minimum and the knowledge gained maximized.
How to Claim Guarantee:
We will give you a refund of your purchasing fee in shape of returning your payment or adding credit to your bank account or send you another same value product for free. However, the time to change the exam questions by the vendor is an unpredictable part of us, so we can not afford to fail.
Follow the procedure given below to file your money back claim:
- A claim must be filed within 24 hours of the results of your failure report.
- Wrong purchase. (Once the wrong product is downloaded and installed, CertsArea.com will not entertain any claims)
- The guarantee policy does not apply to any package of unlimited access i.e. 3 months, 6 months or 12 months.
- Expired orders. (40 days from date of purchase)
- As a proof of failure, you must send us a scanned copy of the examination transcript.
Cancellation Policy for Digital Products:
- Please note that orders for digital products cannot be canceled or refunded once payment is completed and access has been granted to you.
- In the event of an accidental duplicate order, please contact our support team immediately at sales@certsarea.com with your transaction details. We will gladly review your request and assist you accordingly.
Note: A payment gateway fee @ 2% of the paid amount and processing fee @ 5% of the paid amount will be deducted from the amount to be refunded.
Ensuring the above procedure, you can submit your claim to our Customers Support and get back refund of your money.