Zendesk Certification Exams

Preparing for a Zendesk exam? You'll find 5 practice packs below, one for each exam we cover. Exams here include Zendesk Certified App Developer, Zendesk Certified Chat Specialist, Zendesk Certified Explore CX Analyst, Zendesk Certified Guide Specialist and Zendesk Certified Support Admin. Each product page has the exam overview and pack options.
Packs are sold as a PDF of practice questions with explanations, or as a bundle that adds practice test software (Windows, Mac and mobile). Both include 180 days of free updates and instant download.
Requirements and exam details can change, so treat the official Zendesk website as the final word on outlines, fees and eligibility. Use these practice questions to test yourself and find weak spots while you study the official material. CertsArea isn't affiliated with Zendesk.